Privacy Policy

Fastrak Retail (UK) Limited

Privacy Policy

Who We Are

Fastrak Retail UK LTD (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Fastrak Retail UK LTD’s registered office is at Heapy Street, Macclesfield, SK117JB and we are a company registered in England and Wales under company number 05094525. We are registered on the Information Commissioner’s Office Register of Data Controllers under registration number ZA190610 and act as the data controller. Our designated Data Protection Officer/Appointed Person for the organisation is Hannah Barber and we can be contacted at Heapy Street, Macclesfield, SK117JB. +44 1625 439966

Information That We Collect

Fastrak Retail UK LTD processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

The personal data that we collect from you is: –

  • Name
  • Business Email
  • Work Telephone Number
  • Mobile Telephone Number
  • Skype Address
  • Company credit checks

We collect information in the below ways: –

Online forms, emails, website, telephone

How We Use Your Personal Data (Legal Basis for Processing)

Fastrak Retail UK LTD takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time. The purposes and reasons for processing your personal data are detailed below: –

  • We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
  • We collect and store your personal data in order to maintain an ongoing business relationship with you based upon previous communication , for example, provision of quotes, sale of goods and services with you or your business
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

Your Rights

You have the right to access any personal information that Fastrak Retail UK LTD processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly form you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Fastrak Retail UK LTD occasionally uses a third-party to provide services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

Fastrak Retail UK LTD takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –

SSL, practices, restriction, IT, authentication

Consequences of Not Providing Your Data (if applicable, see Article 13(2)e)

You are not obligated to provide your personal information to Fastrak Retail UK LTD however, as this information is required for us to provide you with our services/deliver your products etc, we will not be able to offer some/all of our products or services without it.

How Long We Keep Your Data

Fastrak Retail UK LTD only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Where we have retained your personal data in order to be able to maintain an ongoing business relationship with you based upon previous communications, for example, provision of quotes, sale of goods and services with you or your business you can request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Promotions & Offers (if applicable)

Occasionally, Fastrak Retail UK LTD] would like to contact you with details of services/competitions/newsletters/exhibitions we are attending. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/subscribe options or by contacting Fastrak Retail UK LTD directly.

Lodging A Complaint

Fastrak Retail UK LTD only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Fastrak Retail UK LTD
Hannah Barber
Heapy Street
Macclesfield
SK117JB